J.C.
The app user interface is fine. The problem comes when you click checkout. It charged me twice for the same order. I wanted to modify it but there was only a cancel button. I canceled and reorder with additional items. It didn't go through on the app. It gave me an error and took me back to the cart. I got charged still and the other charges did not go away. The restaurant said they could only see the canceled orders. I got charged three times and received no food. This app is a scam.
194 people found this review helpful
Taco Bell Mobile
April 1, 2024
Sounds like you’re running into a payment error, which can be caused by several reasons. Please reach out to us from the email address associated with your Taco Bell account to DigitalSupport@tacobell.com.
John M
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Builds an order ok, but impossible to finish checkout. "There is a problem checking out with your cart" Edit: I found the app was holding on to an old location with a different menu, even though I thought I selected a new one. Had to clear the order, select a new store, and do everything over, then it worked. Forcing an update when first opening the app are still a pain. Should have the option to skip updates once or twice.
37 people found this review helpful
Taco Bell Mobile
April 13, 2024
Please accept our sincere apologies. Can you please share the details at DigitalSupport@tacobell.com? We want to look into this right away.
Jason Salley
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Straight up doesn't work. Go through putting a whole order together, but you can't complete checkout. It just spins and spins. It's very over priced, remember when Taco Bell was cheap? Why does adding Jalapenos cost $0.75? That's like a 500% increase on the actual cost. Edit: I still can't checkout. Absolutely useless app. Maybe if it worked, you wouldn't have to charge so much for every little add-on. Enshittification of everything.
66 people found this review helpful
Taco Bell Mobile
April 12, 2024
Sounds like you’re running into a payment error, which can be caused by several reasons. Please reach out to us from the email address associated with your Taco Bell account to DigitalSupport@tacobell.com.