Ashley L.
They should really mention beyond just the fine print that only one type of smartwatch (not Android that's for sure) is included in their "improved" plan. Well, the app is easy to navigate and incredibly simple. I also like that they have so many ways to pay your bill. I'd switch to the "improved" plan, but it really rubs me the wrong way how they are clearly prioritizing one singular smartwatch. Good for the people who own it, I guess. Three stars basically.
Visible Services, LLC
April 23, 2024
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Travis McGaw
cellular service is excellent. data speeds are great. the only issue I have is the app feels very "clunky". for example, when I use the app to pay my bill, I press the pay button and there is no confirmation. no "please wait." nothing happens. so I start smashing the pay now button a ton of times in rapid pace and finally goes through. I understand it was probably pending after the first press but the lack of confirmation or dialogue really makes impatient people like me more impatient.
53 people found this review helpful
Albert Eng
I switched to visible and have not had any complaints with the service at all. The switch has cut my bill in half from my previous carrier and the switch process was seamless. Prior to joining the customer representatives were knowledgeable and friendly which made my choice to join visible even easier. I guess my only wish would be that they offered more variety with the phones they support.
29 people found this review helpful