
Devin Straub
It's not what I thought it was, but that's on me. I originally subscribed for the 2tb storage, thinking i could back up all of my devices, including my PC. Unfortunately, unless I overlooked something, you can only use it to back up your android devices; phone, tablet, chromebook, etc. The app otherwise works exactly how it's supposed to do, I just can't fathom needing all that extra storage for just my phone.
504 people found this review helpful

Elaine Cuenca
Absolutely horrible experience! Sure, the free 15GB of storage is nice, but I do not recall signing up for Google One! I am a student in college who absolutely NEEDS to take notes on Google Docs in order to keep up with everyone, but apparently when you're out of storage, you cannot make any changes to a file! I've cleared out tons of space in my Google photos already since I thought that would help, but Google is still refusing to give back access!! If I could rate this app zero stars, I would.
655 people found this review helpful
Google LLC
January 28, 2025
Hi, Elaine. Let's try connecting you with the Drive support team. Go here to get a call back: goo.gl/LcAuFy. Thank you.

Jacob Knowles
Would be higher if i didnt have issues with in app purchase using google play balance of $ 90.01 credits to make in app payments. Every time try error pops up transaction could not be completed try again later. Very annoying and frustrating not being able to use credit that i paid for with real money. Now i grt to sit and stare at my 90 bucks Sitting there collecting net dust up in the cloud
29 people found this review helpful
Hi, Jacob. Check here to see the available payment options: goo.gle/2Oyntcx (not all options are available for subscriptions such as Google One). You can also try these steps to fix payment issues: goo.gle/2M2br9G.